Privacy Policy

Effective Date: May 1, 2026

This Privacy Policy explains how VANK Technologies LLC ("VANK," "we," "us," or "our") collects, uses, stores, and protects information in connection with our website, software platform, and technology services.

1. Information We Collect

We may collect information provided directly by customers and business users, including:

• Business contact information
• Name, title, company name, email address, and phone number
• Account registration information
• Business profile information
• Billing and invoice information
• Communications with our team
• Information submitted through forms or support requests

We may also collect technical and usage information, including:

• IP address
• Device and browser information
• Log data
• Platform usage data
• Website analytics
• Security and access records

2. How We Use Information

We use information to:

• Provide, operate, and improve our software platform
• Deliver technology services to business clients
• Set up and manage customer accounts
• Provide support and respond to requests
• Issue invoices and manage billing
• Monitor platform performance and security
• Maintain operational records
• Communicate with customers
• Comply with applicable legal and contractual obligations
• Improve reporting, reconciliation, and operational tools

3. Cookies

Our website may use cookies or similar technologies to improve website functionality, analyze website usage, and support security.

Users may adjust browser settings to limit or block cookies. Some website features may not work properly if cookies are disabled.

4. Data Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, or alteration.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect information using commercially reasonable safeguards.

5. Data Retention

We retain information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it is used.

6. Third Party Services

We may use third party service providers to support hosting, analytics, communications, security, billing, customer support, and other business operations.

These providers may process information only as needed to provide services to VANK Technologies LLC and are expected to protect information appropriately.

7. Your Rights

Depending on applicable law, users may have rights to access, correct, update, delete, or request information about personal data we maintain.

Requests may be sent to hello@vanktechnologies.com. We may need to verify the request before responding.

8. CCPA Compliance

For California residents, we do not sell personal information.

California residents may have the right to request access to personal information, request deletion of personal information, and request information about how personal information is used.

Requests may be sent to hello@vanktechnologies.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Continued use of our website or services after updates are posted means the updated Privacy Policy applies.

10. Contact

For questions about this Privacy Policy, please contact: